Q1.How can I restore factory default?
Firstly download corresponding control panel from our website: www.xoxchina.com. After you finish installation, open the control panel and click button Factory Default to restore it.
Q2.How can I connect instrument?
You can connect your instrument to Instrument In jack. If there isn’t any sound after you connect to this jack, you may buy an instrument amplifier in your local market to connect them.
Q 3. What should I do if either my audience or myself cannot hear any sound (microphone sound, music played on your computer etc.)?
Step 1: referring to the Wiring Diagram, you must make sure of the right connections.
Step 2: download corresponding control panel from our website: www.xoxchina.com. Restore factory default on the control panel after installation.
Step 3: make sure you haven’t checked the Mute box, nor set too small nor set the volume too low.
Step 4: adjust Mic Vol knob clockwise on your device body to increase the volume.
Q4.What should I do if I cannot hear reverb or dodge FX (audio effect)?
Step 1: download corresponding control panel from our website: www.xoxchina.com. Restore factory default on the control panel after installation.
Step 2: choose corresponding mode according to your need. Only under Studio mode can dodge FX be adjusted. And you can adjust reverb FX under Sing Mode.
Q5. What should I do if my computer cannot recognize the device?
Connect our device to another jack on your computer. If it still doesn’t work, update your computer’s drive checking or try to run it on another computer.
Q6.How can I avoid voice cracking at high notes and microphone screeching?
Step 1: turn down your Mic Vol and Mic Tre;
Step 2: try not to use your speaker and the device at the same time;
Step 3: try another microphone with better quality.
Q7.How can I reduce current sound and noise?
Step 1: try to connect another USB jack on your computer.
Step 2: if you’re using laptop, unplug the external power supply and then use the battery only.
Step 3: put several books under the sound card.
Step 4: use an iron wire to connect Ground Terminal to the ground or any metalwork. (this step only applies to KS105.)